A small Minnesota team building AI agents for the trades.
We're a small crew of developers and sales agents based in Elk River, MN — working with home service companies around the Twin Cities and well beyond it.
How we got here
We started Rescale Agents after watching the same story play out over and over: a plumber elbow-deep in a job misses a burst-pipe emergency call. An HVAC owner works a 12-hour day and still loses leads because there was nobody left to answer the phone.
So we built the thing we wished existed — an AI agent that speaks your trade's language, answers every call, books the work, and plugs into the tools you already run your business with. No gimmicky chatbot. A real agent, trained on how your company actually operates.
Today our team in Elk River builds and supports these agents for HVAC, plumbing, electrical, roofing, and other home service companies around the Twin Cities and across the country. When you call us, you talk to the people who built your agent — not an offshore support desk.
The short version
- Small, hands-on team — developers and sales agents who know your name
- Headquartered in Elk River, MN, serving the Twin Cities metro and beyond
- Agents live in the field for HVAC, plumbing, electrical, roofing, and more
- You stay in the loop — we build every agent around your dispatch rules
The people behind your agent
We keep the team deliberately small. Our developers build and fine-tune each agent by hand — your script, your service area, your pricing questions. Our sales agents work directly with owners to make sure the setup matches how the business actually runs. No account managers three layers deep.
Rooted in Elk River, serving everywhere
We're based in Elk River, right on the edge of the Twin Cities metro. Most of our customers are Minnesota home service companies — but our agents work anywhere the phone rings, and we serve companies across the U.S.
Three things we won't budge on.
No call goes unanswered
Every missed call is a missed job. Our agents pick up on the first ring — at 2pm or 2am — so your business never sleeps.
Trades-first, not generic
We don't do one-size-fits-all chatbots. Your agent learns your dispatch rules, your service area, and how your crews actually run jobs.
Live in days, not months
No six-month IT project. We plug into the phone system, calendars, and CRM you already use — most agents go live in under 14 days.
Curious what an agent could do for your shop?
Book a free 20-minute demo. You'll talk to a real person from our team and see a live agent built for your trade.